Running a chef-driven restaurant that prioritizes high-quality food and exceptional service is no small feat. Corey McEntyre, owner and operator of Milo, has experienced firsthand the demands that come with striving for consistency in a fast-paced, high-volume environment. For Corey, the introduction of opsi into his operations a year ago marked a turning point in how Milo approaches recipe management, costing, and overall workflow.

From Paper Chaos to Digital Organization

Before opsi, Corey and his team at Milo were managing recipes and prep tasks with a combination of prep sheets, spreadsheets, and, as Corey puts it, “random sheets of paper.” This fragmented system led to challenges, particularly when it came to maintaining consistency and issuing updates to staff as recipes scaled. Additionally, keeping recipe costs up to date was a significant hurdle.

Since implementing opsi, Corey’s team has been able to streamline their operations significantly. The platform’s recipe transparency and costing features have become invaluable tools for ensuring that Milo’s chefs and cooks are equipped with the most accurate and up-to-date information. Corey highlights that he relies on opsi’s costing and recipe features for staff training and operational consistency.

Consistency Through Recipe Transparency

One of the major challenges Milo faced before opsi was ensuring recipe consistency and the ability to scale recipes while keeping staff informed of any changes. Opsi has provided a solution to this challenge, allowing Corey and his team to maintain recipe accuracy and consistency across the board. “With the help of opsi, we have been able to keep our costs up to date, recipe consistency adhered to, and help our cooks make the best food we could hope for,” Corey reflects.

The ability to scale recipes accurately and communicate these updates to staff in real-time has been a game-changer, especially in a high-volume environment where consistency is key.

A Significant Impact on Time Management

Time is one of the most valuable resources in the restaurant industry, and opsi has given that resource back to Corey and his team. “It keeps giving time back. I can update a recipe or product while in my home office, which is a huge time saver,” Corey notes. This newfound flexibility has allowed Corey to focus more on the creative and strategic aspects of running Milo, while still maintaining control over the finer details like recipe updates and costing.

In terms of training new hires, opsi has reduced the time spent on onboarding by 40%, allowing new team members to get up to speed more quickly. Additionally, Corey estimates that opsi has reduced prep time by an impressive 80%, further contributing to the efficiency and smooth running of the kitchen.

Enhanced Confidence and Retention Among Staff

The introduction of opsi has also had a positive impact on staff confidence and retention. While Milo has always enjoyed good retention rates, Corey believes that opsi has played a role in boosting staff confidence. “The staff feels more confident in their execution, which returns itself in the quality of food they are producing,” Corey says.

Having access to accurate recipes and up-to-date costing allows the kitchen team to execute dishes with confidence, knowing that they are following the right procedures and producing food that meets Milo’s high standards.

Looking Forward: Continued Growth with opsi

Corey’s experience with opsi has been overwhelmingly positive, and he is excited to see how the platform continues to evolve. “Very happy with opsi and excited to see it continue to grow and gain functionality,” Corey states. The platform has not only helped streamline Milo’s operations but also improved the overall quality and consistency of the food being served.

Conclusion: Maintaining Excellence with opsi

Restaurants are inherently hectic, and chef-driven establishments that deal with high volumes face an even greater challenge when it comes to maintaining consistency between ideals and execution. For Milo, opsi has been a vital tool in overcoming these challenges. From keeping costs up to date to ensuring recipe consistency, opsi has played a big role in helping Milo produce the best food possible.

With a year of using opsi under his belt, Corey looks forward to continuing to leverage the platform’s features as Milo grows and evolves. In an industry where consistency and efficiency are crucial to success, opsi has proven to be an invaluable partner in helping Milo achieve its goals.

Discover Greater Autonomy with opsi Today

To see how opsi can evolve your workflow, arrange a demo with our team today.

Eager to begin? Explore our various plans to find the perfect fit for your needs.